There has never been a time our world needed courageous leadership more than now. Leadership that is bold, enduring, authentic, inspires trust, builds inclusive communities, and is founded on purpose.
I believe we all have a treadmill with our name on it. In my case, I was climbing the ranks of the professional sports industry—until I took a leap of faith (away from sports) based on passion and purpose—and realized I landed on the treadmill I was always supposed to be on.
The manager of Heathrow’s baggage department described their team and role as the “face of failure for the organization.” Sad, but true. Their jobs were designed to meet customers in their worst moment. What they did differently at Heathrow was chase the storm before it could fully form.
Success comes in many forms. Promotions, titles, greater responsibilities, more money, a shiny trophy. For me, it was my fast-track rise through the sports business leadership ranks. As great as it was, after years of climbing, I was awakened through a candid performance review that I was no longer putting people first, which was my calling card in my early years.
I have found that there are two mindsets when we confront adversity: one that sees the hurdles, obstacles, and why we cannot do something, and one that sees possibilities, opportunities, and why we can do something.
I still remember my former boss in the NFL League Office saying the easiest thing to do is stay on the treadmill you’re on. My executive coach challenged that notion. By the time we hung up the call, I started to believe there could be other treadmills to run on. You want the details?